During the chaos of the 2020 pandemic, with job insecurity, working from home, and transformed ways we interact, it’s easy to picture that employees are simply more negative about their working environments. But the reality is more interesting and complex than that. Based on evidence from the current as well as past crises, and drawing on findings from both workplace and general societal research, this presentation will highlight a handful of trends, expectations, and guidelines for understanding the current workplace environment.

Presenter Bio

Dr. Scott Brooks is a partner and vice president of employee surveys and organizational research at OrgVitality. With twenty years of experience, he consults with organizations and individuals to drive strategic change based on surveys, HR metrics, and research that illuminate the connections between leadership, operations, customer loyalty and business results. Prior to OrgVitality, he led the consulting group within Kenexa’s survey practice, was the West Coast General Manager and an executive consultant for Gantz Wiley Research, and also worked internally within organizational development for a division of Target, Inc. Nationally recognized and frequently cited, Scott has consulted to improve the effectiveness of some of the most impressive organizations on the planet, representing diverse industries such as high tech, retail, financial services, health care, non-profit, government, and other service industries. He is the co-author of Creating the Vital Organization: Balancing Short-Term Profits with Long-Term Success (Palgrave, June 2016). His latest publication is the Lifecycle Survey chapter in the new Macey and Fink survey book in the SIOP Professional Practice Series. He is currently coauthoring the employee survey chapter to appear in the upcoming Handbook on the Practice of Industrial/Organizational Psychology, edited by Rob Silzer, John Scott, and Wally Borman. A Fellow in the Society of Industrial and Organizational Psychology (SIOP), Scott holds a Ph.D. in Industrial and Organizational Psychology from The Ohio State University and a Bachelor of Arts from Cornell University.

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